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WE'RE HERE TO HELP
Email-first support from our small team. Every message gets a real reply,usually the same working day — never an automated response or call queue.
Quick messages
Message us on WhatsApp
Message us on WhatsApp for quick
questions and order updates.
RESPONSE TIME
Same working day
Replies within 12 hours
Mon–Fri · 9:00–17:00 GMT
Often much faster.
QUICK HELP
FIND ANSWERS FASTER
Many common questions are answered in our help centre. Browse by topic below.
HOW WE OPERATE
AN ONLINE-FIRST LABEL
SILKAVO is an independent silk label registered in the United Kingdom. We don't operate a physical showroom — and that's by design. Without retail overhead, we can invest in better silk, better craftsmanship, and a better unboxing experience.
All design, sourcing, and customer care is handled by a small team. Your message reaches a person, not a ticket queue.
SILKAVO Ltd
Initial Business Centre, Unit 7
Wilson Business Park
Manchester, England M40 8WN
United Kingdom
hello@silkavo.com
Monday – Friday · 9:00 – 17:00 GMT
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